Our Services
Billing Terms
Engwalls currently has a database of over 20,000
customers. This database
includes both credit card and preferred customer accounts.
We accept all major credit cards; Visa, Mastercard,
American Express and Discover. If placing or faxing an order, you
are assured your credit card information will be secure. Only our
authorized personnel will have access to your account information.
All preferred customers receive an “Easy Order
Card” with their name, address and Engwall Account number. The
availability of the Easy Order Card allows each customer to call 24 hours
a day to place an order or make inquiries regarding an order or their
account. This is a very
convenient way for customers to take care of their
floral and floral related needs.
Each house account with an outstanding balance,
receives a statement at the end of each month with a detailed summary of
the current month’s activity. At
the customer’s request, we will also include copies of all open
invoices. Our professional
staff is available seven days a week for any billing questions.
Our office staff is available six days a week from 8:00 a.m. to
5:00 p.m.
Delivery
As a professional florist and greenhouse, Engwall’s offers proficient
delivery services, throughout the entire Duluth and Superior area and
outlying rural areas at reasonable rates.
Even across the state or country, through our wire service
affiliation with FTD and Teleflora, we can have something delivered.
Besides our regular daily delivery schedule, we offer morning
deliveries, special deliveries within time restrictions and same day
delivery, even if you order late.
Substitutions may be necessary due to availability.
Gift Packages
“GIVE THE GIFT THAT KEEPS ON GIVING”
The gift package purchase is an excellent way to let
someone you know, how much you think of them. This one time purchase
will enable you to send flowers or plants to your special person on five
various occasions throughout the year.
This offer starts in December
of each year and continues for twelve months.
We will accommodate individual messages for each
special event.
Currently we offer the following items:
| December |
a beautiful Poinsettia |
| February |
a gorgeous
Spring Bulb Garden |
| April |
a fragrant Easter Lily |
| June |
a lovely bouquet of a Dozen Roses |
| August |
a cheerful Green Planter |
|